Refund Policy

At Steve Neale, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible.

Therefore, in the rare event that you are not fully satisfied with what you ordered, just return it to us. You can conveniently initiate the return online or on our mobile app. We will ensure you get a resolution as quickly as possible. Our Returns policy may vary slightly depending on the product and seller.

We assure you that all products sold on Steve Neale are brand new and 100% genuine. In case the product you received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, our Friendly Returns policy has got you covered.

Possible resolution could be Refund in case we are unable to provide a Replacement/Exchange.

In any case, all your purchases on Steve Neale are backed by Buyer Protection for 10 days from the date of delivery, in case you face any issues.

Testimonials

“I met Steve first time in 2006 during my EMBA education where he was holding seminars about emotional intelligence. The topic and his way...
Morten Christensen, Senior Director, Statoil Fuel and Retail
“Usually, when you decide to invest in your own or your team's education, you expect a certain outcome. When your expectations are met you...
Olaf Martens, Company Owner and Director,
The highlight of 2013 for was of course Steve Neale’s Masters in High Performance Leadership which has already brought so many magic changes...
Laima Puteikyte, Manager, Barclays
“Steve is charismatic trainer and speaker, a great leader who inspires others to follow him. As a trainer he creates an incredibly good and...
Gabriele Kleinaite, Manager, Lithuania
There are two periods in my life: before and after I‘ve met Steve Neale and attended his training. With Steve’s help I‘ve “met” the TRUE ...
Anzelika Rudak, Country Manager, Studio Moderna
First of all, Steve Neale to me is a wonderful person. He is a Master of his art and a top class professional that will help you if you are...
Zivile Valeisiene, HR Director, Omnitel
I have worked with Steve on numerous occasions now, and have also got to know him as a friend too. He is the most authentic and genuine per ...
Denise Kelley, Managing Director, DK Nutrition
I started my journey into emotional intelligence with Steve Neale two years ago and now I cannot imagine my life without it. Steve has made a...
Rasa Dičpetrienė, Managing Director, Save the Children
“Steve is the best. I have never meet a teacher with such a drive and surplus. Steve teaches with his heart and that’s why he is so good at...
Niels Thorslund, Head of Region, Nordea Bank
"I have worked with Steve on a number of occasions and have always found him to be truly inspirational. Steve delivers fascinating content...
Ben Bolton, Manager, Cornwall Council
Steve Neale is the most professional and effective expert in developing people I have ever met. His passion inspires others to follow the...
Irma Liubertiene, Owner, Healthy Living Institute
“If I would have an chance to give a gift to everyone in this world, it would be the journey I’ve had with Steve Neale and the Emotional...
Saule Balciunience, HR Director, Statoil Fuel and Retail
“Steve is the most energetic and skilled trainer and coach I have ever met in my entire life; which is so far 50 years. He is...
Stig Villadsen, Managing Director, Villadsen Project Training